Account & Data Deletion

If you signed up for a company account, you can close it yourself:

1. Sign in to AIHR BD on the web or in the mobile app.
2. Open Settings → Company → Danger zone.
3. Choose Delete company & all data and confirm with your password.

Employees who were invited by an employer cannot delete the company record themselves. Ask your HR admin to remove your employee profile, or use the request form below and we will verify and action it.

Send a deletion request from the email address registered on your account to Click to reveal email, with the subject Account deletion request. Include your company name and the account email so we can verify you.

We confirm receipt within 2 business days and complete the deletion within 30 days.

Deleting an account permanently removes:

• Your login, profile, photo and device sign-in records.
• Push notification tokens and any location points captured by live tracking or attendance check-ins.
• Employee records, attendance, leave, payroll, expense and document files belonging to the deleted company.
• Uploaded files in secure storage (photos, PDFs, letters).

A small amount of data is retained where the law requires it:

• Billing and invoice records — kept for up to 6 years for tax and audit purposes (NBR requirements).
• Security and audit logs — kept for up to 12 months in anonymised form to investigate abuse.

Encrypted backups roll off automatically within 35 days, after which no copy of the deleted data remains.

Deletion cannot be undone. Before you confirm, export your data from Settings → Data & Export — payroll, attendance and employee records download as Excel or PDF files.